Get started online

Once you’re sorted with what you’ll need, it’s time to get set up online. The Student and Whānau Service Hub can help you with any technical issues you have, whether it’s with My Te Kura, Google Docs or your Te Kura-issued laptop. Don’t hesitate to call or email with any questions.

You can contact the Hub on 0800 65 99 88 ext 8712 from 8am to 5pm on weekdays, or email

The Hub also has a few tips to get you and your computer ready to start learning online. You can check these out below.

The Hub top tips

The best internet browser for accessing Te Kura's online learning environment (My Te Kura) is Google Chrome which is free to download.

  1. Open your current internet browser and go to
  2. Click the 'Download Chrome' button
  3. Follow the installation instructions

You can learn how to download Chrome for your phone or tablet on Google Chrome Help.

Te Kura uses Google to help connect you with your teachers and other students. Your Google Account is a user name and password that can be used to get you into everything Google.

  1. To set up a Google Account, go to create your Google Account.
  2. Fill in the form to create your account and select 'next'.
  3. Read and, if you agree to Google's terms of service, click 'I agree'.
  4. Your Google Account is ready to go.

All Te Kura students receive a Microsoft email account as soon as they enrol.

Te Kura has partnered with Microsoft to give Office 365 to every student free of charge. You must set up your email account before you can download the Microsoft software.

  1. Open your internet browser and go to the Microsoft log in page
  2. Enter your My Te Kura details:
    • Email address:
    • Password: Te Kura Student ID number (first time log in only)
  3. We recommend that you change your password after you log in for the first time.
  4. From here you can:
    • Download Microsoft Office 365 to your computer
    • Access the online Microsoft web applications.
  1. Go to the Microsoft log in page
  2. Enter your Te Kura email details:
    • Email:
    • Password: Te Kura Student ID number (first time log in only)
  3. We recommend you change your password after you log in for the first time.
  4. To install Microsoft Office on your computer, click 'Install Now'.
  5. A box will appear, click on 'Install Now' and 'Run'.
  6. You'll be given instructions onscreen to complete the download of Office 365, during installation you will be asked to:
    • accept the terms and conditions (required)
    • select a style (optional)
    • take a tour of the new features of Office (optional).

During the install, you will be advised about One Drive (online storage). One Drive can be accessed through the web applications and, as a Te Kura student, you have access to 1 Terabyte of online storage.

You can follow our simple instructions with pictures or visit the Microsoft website for more help.

  1. Go to Adobe Acrobat Reader DC.
  2. Confirm if you would like to accept the optional offers and click 'Install Now'.
  3. Once download completes, open the installation file to install and click 'Run'.
  4. When installation completes, click 'Finish'.
  5. The program can now be accessed via the Start button and pinned to your taskbar once open by right clicking on the icon and selecting 'Pin this program to taskbar'.

You can log in by hovering over the link at the top right-hand corner of the page and selecting My Te Kura.

Use your student ID number as both your username and password the first time you access My Te Kura. Once you log in you’ll be asked to set a new password.

While learning online, students also develop their digital literacy. This includes learning how to access information online and navigating to the content that they need.

It’s also important to be aware of the risks. Cybersafety is using the internet safely and responsibly. For your own protection, we recommend you learn how to:

  • protect your personal information online
  • behave responsibly towards others online
  • recognise and manage potentially risky situations
  • judge the credibility of material found on the internet.

The Netsafe website gives cybersafety tips for all ages.

You can also check out the Staying Safe Online guide for advice and tips to keep yourself safe when you're online.

Most of all, talk to your family/whānau about your online learning. Try to talk through the little challenges you face along the way. That way, they’re more likely to be ready if you need their help with anything major.